Cookie Policy

Version 1.0
Updated 1st April 2024

Cookie Name Purpose Third-Party Applicable Domain Expiration Period
axeptio_all_vendors This functional cookie is used for the operation of the tool that manages the collection of third-party cookies and audience measurement. Axeptio Website: www.captaindata.co 6 months
axeptio_authorized_vendors This functional cookie is used for the operation of the tool that manages the collection of third-party cookies and audience measurement. Axeptio Website: www.captaindata.co 6 months
axeptio_cookies This functional cookie is used for the operation of the tool that manages the collection of third-party cookies and audience measurement. Axeptio Website: www.captaindata.co 6 months
__stripe_mid This cookie is used for fraud prevention purposes. Stripe Application: app.captaindata.co 12 months
__stripe_sid This cookie is used for fraud prevention purposes. Stripe Application: app.captaindata.co 30 minutes
_sleek_session We use Sleekplan to collect customer feedback and share product updates. Sleekplan will set a cookie on your device to identify you as a user of our service. Sleekplan Application: app.captaindata.co 1 year

5.2 Technical/Functional

Cookie Name Purpose Third-Party Applicable Domain Expiration Period
fcai Functioning of the live-chat Front App Website: www.captaindata.co Session
fccid Functioning of the live-chat Front App Website: www.captaindata.co Session
fcuid Functioning of the live-chat Front App Website: www.captaindata.co Session

5.3. Analytics

Cookie Name Purpose Third-Party Applicable Domain Expiration Period
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of website usage for the website's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. Google Website: www.captaindata.co 13 months
_gat_UA This cookie is set by Google and is used to distinguish users. Google Website: www.captaindata.co 1 minute
_gcl_au This cookie is used by Google Analytics to understand user interaction with the website. Google Website: www.captaindata.co 3 months
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form. Google Website: www.captaindata.co 1 day
_hp2_id. These cookies allow CAPTAIN DATA to collect product usage. Heap Website and Application: www.captaindata.co / app.captaindata.co 13 months
_hp2_ses_props. These cookies allow CAPTAIN DATA to collect product usage. Heap Website and Application: www.captaindata.co / app.captaindata.co 30 minutes
Segment These cookies allow CAPTAIN DATA to collect product usage and identify account users. Privacy Website and Application: www.captaindata.co / app.captaindata.co 7 days
nQ_cookieId This cookie is an authentication token which sets a unique id for customers. Albacross Nordics AB Website: www.captaindata.co 1 year
nQ_userVisitId This cookie is used for analytical purposes and is used to uniquely identify users. Albacross Nordics AB Website: www.captaindata.co 1 year

5.4. Social Networks

Cookie Name Purpose Third-Party Applicable Domain Expiration Period
Facebook Pixel Identifies visitors from Facebook publications Meta Website: www.captaindata.co 13 months

6. TRANSFERS OF PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Please note that as some of our processors and third parties are located outside the EEA. Therefore, data collected using cookies may be transferred to countries that are not members of the EEA, whose legislation on the protection of personal data differs from the one applicable in France.

We only transfer cookies outside the European Economic Area with appropriate safeguards in place, including the signing of standard contractual clauses. A document listing the data transfers and guarantees implemented by Captain Data will be sent to you if you request it by e-mail to the following address gdpr@captaindata.co.

7. CHANGES TO THIS NOTICE 

Our commitment to preserving your privacy will not change but our processing may evolve. The effective date of each version is identified at the top of this document. If we make changes to this Privacy Policy, we will use reasonable means to inform you. 

8. GENERAL PRIVACY POLICY AND CONTACT

Finally, we would remind you of our general Privacy Policy where you can find full details of your rights over your personal data, how to exercise those rights, and the organisations to which your data is transferred.

Should you have any claims, questions, or recommendations, please contact us by email at the following address: gdpr@captaindata.co.

9. HOW TO MANAGE COOKIES FOR ALL WEBSITES?

Most web browsers allow you to control cookie placement through the browser settings. However, if you do so, you will have to manually set certain preferences every time you visit a website, and some services or features may not work at all.

You can find out more about cookies, including how to see what cookies have been set, by visiting www.aboutcookies.org or www.allaboutcookies.org.

You can find out how to manage cookies for popular browsers by clicking on the following links:

For mobile devices, take a look at the following links:

To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

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 Captain Data, All rights reserved.